When it matters most, we’re here.
Providing seamless claims management with personalised support and expert advocacy.
Claims
At BLW, we ensure your claims journey is smooth, efficient, and focused on getting you back on track.
The moment of truth in any insurance relationship is when you need to make a claim. That’s why we’ve built our reputation on exceptional claims service, ensuring that when things go wrong, we get it right. Our claims team combines technical expertise with a personal touch, providing you with clear communication and unwavering support throughout the entire process.
Expert Claims Management
We understand that a delayed or mishandled claim can seriously affect your business or personal life. Our dedicated claims specialists work proactively with insurers and loss adjusters to expedite your claim, providing regular updates and ensuring you’re informed at every stage. With our strong insurer relationships and technical expertise, we can often resolve complex claims that others might struggle with.
Specialist Large Loss Service
For significant claims, we activate our enhanced service protocol from day one. This includes immediately appointing specialist loss adjusters, coordinating with expert surveyors and contractors, and senior-level oversight of your claim. Our team handles all aspects of large loss claims, from initial notification to final settlement, ensuring your interests are protected.
Claims Consultancy Service
As a client of BLW Insurance Brokers, you are enrolled in the Claims Consultancy Consultancy Club. The claims consultancy club has been designed by BLW to give its clients the best possible help and assistance in the event of a claim. It will save you time and expense and will give you complete reassurance that you will always have the assistance of a professional specialist.
To find out more about the various professional benefits this service provides, click here.
Need to Make a Claim?
Contact our claims team immediately for expert support and guidance. Our emergency claims line is available 24/7, and our specialists are ready to help guide you through the process.
For immediate advice during office hours call 01702 543 306 or for 24 hour assistance call 07985 587772.
“A delayed claim settlement can damage your reputation and negatively affect your business relationships. At BLW, you can trust us to provide quality advice and continued support while handling your claim smoothly and efficiently with our insurer partners. We are happy to provide regular updates where appropriate, keeping matters as stress-free as possible.”
Jaimie Quill,
Managing Director Wholesale
BLW Insurance Brokers
Insights and Updates
Stay informed with expert advice, industry insights, and the latest updates.
The Value of Independence in a Consolidating Market
BLW Insurance Brokers CEO Brett Sainty discusses the value of independent brokers, their heritage expertise, market trends, and balancing technology with personal service.
BIBA 2025 Manifesto Launch: Partnering to Deliver Value
Discover BIBA’s 2025 Manifesto, outlining key initiatives, regulatory reforms, and industry collaboration to support growth, tackle emerging risks, and enhance the role of insurance brokers in a changing market.
Alarminsure – Specialist Insurance for Security Installers & Electrical Contractors
Discover how Alarminsure simplifies insurance for security and electrical contractors, offering tailored cover, expert advice, and peace of mind to keep your business protected.
The Interview: Meet The Dynamic Duo Shaping the Insurance Industry for Three Decades
Learn how Brett Sainty and Sandy Brownlee’s 25-year partnership has shaped customer-first insurance, built on shared values, expert leadership, and a commitment to exceptional service.
The Insurance Charities – Our Dedicated Industry Charity
Find out how The Insurance Charities provides vital support to insurance professionals and their families, and how you can make a difference during Insurance Charities Awareness Week.