When it matters most, we’re here.
Providing seamless claims management with personalised support and expert advocacy.
Claims
At BLW, we ensure your claims journey is smooth, efficient, and focused on getting you back on track.
The moment of truth in any insurance relationship is when you need to make a claim. That’s why we’ve built our reputation on exceptional claims service, ensuring that when things go wrong, we get it right. Our claims team combines technical expertise with a personal touch, providing you with clear communication and unwavering support throughout the entire process.
Expert Claims Management
We understand that a delayed or mishandled claim can seriously affect your business or personal life. Our dedicated claims specialists work proactively with insurers and loss adjusters to expedite your claim, providing regular updates and ensuring you’re informed at every stage. With our strong insurer relationships and technical expertise, we can often resolve complex claims that others might struggle with.
Specialist Large Loss Service
For significant claims, we activate our enhanced service protocol from day one. This includes immediately appointing specialist loss adjusters, coordinating with expert surveyors and contractors, and senior-level oversight of your claim. Our team handles all aspects of large loss claims, from initial notification to final settlement, ensuring your interests are protected.
Claims Consultancy Service
As a client of BLW Insurance Brokers, you are enrolled in the Claims Consultancy Consultancy Club. The claims consultancy club has been designed by BLW to give its clients the best possible help and assistance in the event of a claim. It will save you time and expense and will give you complete reassurance that you will always have the assistance of a professional specialist.
To find out more about the various professional benefits this service provides, click here.
Need to Make a Claim?
Contact our claims team immediately for expert support and guidance. Our emergency claims line is available 24/7, and our specialists are ready to help guide you through the process.
For immediate advice during office hours call 01702 543 306 or for 24 hour assistance call 07985 587772.
“A delayed claim settlement can damage your reputation and negatively affect your business relationships. At BLW, you can trust us to provide quality advice and continued support while handling your claim smoothly and efficiently with our insurer partners. We are happy to provide regular updates where appropriate, keeping matters as stress-free as possible.”
Jaimie Quill,
Managing Director Wholesale
BLW Insurance Brokers
Insights and Updates
Stay informed with expert advice, industry insights, and the latest updates.
The Savile Row Approach to Cyber Insurance: How BLW Insurance and Infoprotect Are Transforming Protection for UK Businesses
Cyber insurance has long struggled with outdated, one-size-fits-all processes that fail to reflect the true cyber risk facing UK businesses. In this article, we explore how BLW Insurance and Infoprotect have come together to redefine cyber insurance through a Savile Row-inspired approach: bespoke, data-driven, and precision-tailored to each organisation. With cyber attacks at record highs and insurers demanding clearer risk visibility, this partnership solves a longstanding market problem by combining BLW’s Lloyd’s broking expertise with Infoprotect’s advanced cyber assessment methodologies. The result is a transparent, intelligence-led process that strengthens cyber resilience, improves risk presentation, and consistently unlocks better coverage and pricing for UK businesses. This blog breaks down how the model works, why it matters now, and how organisations can benefit from a smarter, more strategic path to cyber protection.
Protecting Probate Properties: A Complete Guide to Insuring Homes in Probate
Navigating probate property insurance requires specialist expertise that goes beyond standard home insurance policies. Most conventional insurers won’t cover unoccupied properties, leaving executors and beneficiaries vulnerable to significant financial risk during an already difficult time.
At BLW, we understand the unique challenges of insuring probate properties. Our specialist probate property insurance covers the gaps left by standard policies, protecting unoccupied houses from risks like theft, vandalism, and damage. With longstanding relationships built on trust and a deep understanding of the emotional complexities involved, we provide the expert guidance and tailored coverage you need when dealing with the loss of a loved one.
For immediate assistance and a personalised quote, call our experienced team on 01702 543 306
Partnership Announcement -BLW Insurance and Infoprotect Partner to Redefine Cyber Insurance for UK Businesses
BLW Insurance and Infoprotect have joined forces to completely transform how UK businesses approach cyber protection – and the results are already impressive.
The breakthrough? Clients are securing up to double the coverage at just a third of the original premium compared to traditional methods.
This strategic partnership introduces a pioneering methodology that streamlines the entire process through intelligent, data-driven risk assessment.
BLW Insurance Brokers Crowned ‘Independent Broker of the Year: Medium’ at the Insurance Broker Awards 2025
BLW Insurance Brokers wins ‘Independent Broker of the Year: Medium’ at the Insurance Broker Awards 2025, recognised for bespoke solutions, heritage project expertise, and unwavering client-first independence.
UK Commercial Insurance: A Soft Market, but at What Cost?
Is the UK commercial insurance market trading discipline for growth?
After years of hardening conditions, rates are finally softening across UK commercial lines. While this brings welcome relief for brokers and policyholders, a more complex picture emerges beneath the surface. With insurers eager to deploy capacity and chase top-line growth, are we seeing a dangerous relaxation of underwriting controls?
Last winter’s mild weather may have flattered combined operating ratios, but relying on luck rather than strategy is no foundation for sustainable business. As new MGA facilities spring up and risk appetites expand, the question becomes: when will the true cost of today’s decisions emerge?
BLW Named as Finalist in Insurance Industry Awards
BLW named as one of three finalists in industry awards for making the impossible possible. As a genuinely independent Lloyd’s broker, we saved heritage projects worth millions when others couldn’t find the right cover.